We take the requirements of the Cyber Resilience Act (CRA) and all legal provisions of the EU very seriously. The CRA defines clear requirements for manufacturers of products with digital elements. This also includes that we provide our customers with an easy way to report actively exploited vulnerabilities or serious security incidents that may be related to our products.
You can report such relevant incidents or events to us here. In accordance with the applicable data protection regulations of the GDPR, we always process your information confidentially, securely and promptly.
Please provide as many and as precise details as possible about your vulnerability report or the relevant security incident so that we can process your request quickly and efficiently.
This includes precise information about the ELGO product you are using as well as a detailed description of the application or environment and the incident you discovered.